Dealing with a boiler breakdown can be inconvenient, but taking the right steps can help you address the issue promptly and safely. Here’s a step-by-step guide:
- Safety First:
- Ensure the safety of yourself and others in the property. If you smell gas, open windows and doors, evacuate the building, and contact the gas emergency services immediately.
- If there’s no gas smell but you suspect a carbon monoxide leak (symptoms include dizziness, nausea, headaches), leave the premises and call emergency services.
- Check for Simple Issues:
- Confirm that the thermostat is set correctly.
- Ensure that the power supply to the boiler hasn’t been interrupted.
- Check if the pilot light is on (for older boilers).
- Reset the Boiler:
- Some modern boilers have a reset button. Follow the manufacturer’s instructions to reset the boiler.
- Check the Pressure:
- Low water pressure is a common issue. Check the boiler pressure gauge and refer to the manual to adjust it if necessary. Be cautious not to exceed the recommended pressure.
- Review Error Codes:
- Modern boilers often have error code displays. Refer to the user manual to identify and understand the meaning of any error codes.
- Bleed Radiators:
- If some radiators are not heating up, there may be air trapped in the system. Bleed the radiators to release trapped air.
- Inspect External Pipework:
- Check for any visible leaks or damage to the external pipework connected to the boiler.
- Call a Professional:
- If you are unable to identify or fix the problem, it’s time to call a qualified heating engineer, make sure they are Gas Safe Registered and they have the expertise to diagnose and repair boiler issues safely.
- Warranty and Insurance:
- If your boiler is still under warranty, contact the manufacturer. Also, check your home insurance policy, as some cover boiler breakdowns.
- Consider Regular Servicing:
- To prevent future breakdowns, schedule regular maintenance and servicing for your boiler. This can help identify and address potential issues before they lead to a breakdown.
Remember, attempting to fix complex boiler issues without the necessary knowledge and skills can be dangerous. Always prioritise safety and seek professional help when needed. Ace Energy are available 24/7 to help with boiler breakdowns, call us on 01225 729005.